Refund / Cancellation Policy

Effective Date: 18 September 2025

Consultation Fees
All consultation or processing fees are non-refundable once the service is rendered.

Cancellation Policy
Cancellations before submission of documents may be considered within 24 hours.

Refund Process
Approved refunds are processed within 7–10 business days via the original payment method.

Non-Refundable Cases

  • Services already delivered

  • Applications submitted to embassies

  • False information provided by the client

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